Shipping Policy
At PrimeVision, we are dedicated to ensuring your eyewear reaches you quickly and securely. Below is everything you need to know about how we process and dispatch orders:
Order Processing & Dispatch
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Standard Orders: We strive to dispatch most regular orders promptly, and depending on the nature and timing of your order, some orders may be dispatched on the same day your order is placed.
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Custom Orders: Eyewear that requires customization is carefully prepared and dispatched within 2–3 business days from the date your order is confirmed.
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Please note that processing times are based on business days and may be affected by public holidays or unusually high order volumes
Shipping Methods & Delivery
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Once an order has been dispatched, you will receive a mail with tracking information (where applicable) so you can follow its journey to your doorstep.
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Delivery timelines vary depending on your location and chosen shipping method.
Contact & Support
If you have any questions regarding your shipment, estimated delivery times, or need assistance with your order, our customer care team is here to help.
📞 Contact Customer Care:
Whatsapp/Call: +92 331 6290934
Email: orders@primevision.pk
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